Lawyerly Group and its technology partners
-
Lawyerly GroupTechnology provider
The South African parent of Lawyerly Ltd and our technology provider. Hosts and operates our case management platform, the Client Hub and our Microsoft 365 environment on our instructions as our processor, under a data processing agreement and an International Data Transfer Agreement. Provides no legal services and has no independent access to the content of client matters.
-
ShftPlatform engineering, hosting operations and IT security
Engaged by Lawyerly Group to build and maintain the platform, operate the production infrastructure and administer our IT and security. Hosting runs on Microsoft Azure in the Netherlands, with SendGrid for transactional email and Elastic for system logs. Access to client data is limited to what technical operations require, granted on a least-privilege basis, time-bound and logged.
-
Seek the JustMarketing operations
Supports our marketing operations, processing the contact data of prospective clients and people who engage with our marketing channels, on our documented instructions and for our marketing only.
Service providers
-
MicrosoftEmail, documents and productivity (Microsoft 365)
Provides our Microsoft 365 environment for email, documents and collaboration. The tenant is provisioned in the United Kingdom. Microsoft Corporation is US-incorporated, so the UK Extension to the EU-US Data Privacy Framework covers any access from the United States.
-
StripePayment processing (independent controller)
Processes subscription and invoice payments. Stripe decides how it handles payment data and is a controller of that data in its own right, so its own privacy notice applies. Full card details are handled by Stripe under PCI DSS and are not stored by Lawyerly.
-
HubSpotCRM, website and marketing
Hosts our website and holds contact records, enquiry forms and marketing engagement data. Our account is hosted in HubSpot's EU data region.
-
Auth0Identity and access management for the Client Hub
Provides sign-in, multi-factor authentication and user account management for the Client Hub. Our tenant is hosted in the European Union. Auth0 is part of Okta, Inc., a US company.
-
SendbirdIn-app messaging in the Client Hub
Powers messaging between clients and their solicitor inside the Client Hub. Our workspace is hosted in Frankfurt.
-
ComplyCubeIdentity verification and AML screening (independent controller)
Performs the identity verification and anti-money laundering checks we must carry out on clients and the people who own or represent them. ComplyCube is a controller in its own right of certain verification records, and its own privacy notice applies to them. Registered with the Information Commissioner's Office and certified under the UK digital identity and attributes trust framework.
-
AnthropicAI tools supporting legal work
Provides the Claude models our team uses for research, drafting, summarising and document review under our supervision, through Anthropic's commercial services and under written terms that prohibit use of our data for model training. Our solicitors remain responsible for all advice and work product.
-
FirefliesMeeting transcription (with consent)
Records and transcribes meetings where participants have been told and have consented. Transcripts are moved to our case management platform and deleted from Fireflies shortly afterwards.
-
monday.comInternal registers and operations
Used for our internal compliance and operational registers. Personal data appears only where matter or supplier records refer to identifiable individuals.