LEGAL

Legal Service Statement

Version 1.1 · Last updated 15 May 2026

This statement explains how Lawyerly's legal service model works, who delivers your legal work, and the protections and limits that apply when you use our services.

It should be read together with our Terms of Service & Engagement and our Policies.

We may update this statement from time to time, where reasonably necessary. 

Lawyerly is a commercial legal service operated by Lawyerly Ltd. Lawyerly Ltd is not an SRA-authorised law firm. Our legal work is delivered by our in-house solicitors, who are individually authorised and regulated by the Solicitors Regulation Authority and remain bound by the professional and ethical standards that apply to regulated individuals, including duties of competence, confidentiality, and proper standards of service.

Our focus is on practical, business-facing legal services such as commercial contracts, employment support, corporate and governance work, compliance and intellectual property, debt recovery, and pre-action dispute support. We deliver these through Subscription Plans and Fixed Fee Services.

We do not carry out reserved legal activities. In particular, we do not conduct litigation, represent clients in court, handle probate, or carry out reserved instrument property work unless lawfully authorised to do so. Where a matter falls outside our scope, our regulatory permissions, or the service arrangement you have purchased, we will tell you clearly and, where appropriate, support a structured handover.

Your legal work is carried out by qualified solicitors who are individually regulated by the SRA. They remain subject to professional and ethical standards even though Lawyerly Ltd itself is not an SRA-regulated law firm.

If you are unhappy with our service, you can raise that with us under our Complaints Policy. Where a complaint concerns one of our solicitors and you are eligible, you may also be able to escalate the complaint to the Legal Ombudsman after our internal complaints process has been followed.

Because Lawyerly Ltd is not an SRA-authorised firm, you do not automatically receive the protections that apply specifically to SRA-regulated firms, including SRA minimum-terms firm-level professional indemnity insurance or access to the SRA Compensation Fund. Our liability position and the wider legal framework governing the service are set out in our Terms of Service & Engagement.

We aim to make our service clear from the outset. Subscription Plan pricing is set out in advance. Fixed Fee Service scope, assumptions, exclusions, and fee are confirmed in advance for each Matter. Where official filing fees, government charges, or other third-party costs arise, we explain those in advance and pass them on separately.

For Subscription Plans, we aim to give at least 30 days' notice before renewal and at least 30 days' notice of any fee change that will take effect from the next renewal date.

Where a matter falls outside our model or needs a different kind of legal support, we will tell you clearly and help you understand the next sensible route.

For any questions about this Statement, please contact us at support@lawyerly.co.