Regulatory information

Lawyerly Ltd is authorised and regulated by the Solicitors Regulation Authority as a licensed body. Our SRA number is 8010987. Please see our practicing certificate here. 

The SRA Standards and Regulations, which set out the professional rules that apply to us, are published at www.sra.org.uk.

Because we are regulated by the Solicitors Regulation Authority:

• we are bound by the SRA Standards and Regulations, including duties of competence, confidentiality and independence, and our solicitors owe those duties to you personally;

• we must hold professional indemnity insurance that meets the minimum terms and conditions the SRA requires;

• you have the right to complain to us about our service or about a bill and, if you are eligible, to take an unresolved complaint to the Legal Ombudsman;

• you can report a concern about our conduct to the SRA at any time; and

• the SRA Compensation Fund may provide protection if a regulated firm is dishonest or fails to account for money it owes a client. You can find out more at www.sra.org.uk/consumers.

We hold professional indemnity insurance as the Solicitors Regulation Authority requires, with a limit of indemnity of £3,000,000 for any one claim and defence costs payable in addition.

The policy is underwritten by certain underwriters at Lloyd's and is arranged through Alchemy Underwriting Limited of 2 Seething Lane, London, EC3N 4AT. Its territorial coverage is worldwide, and it is governed by the law of England and Wales. Further details are available on request from support@lawyerly.co.

If you are unhappy with our service or with a bill, please tell us. Our Complaints Policy explains how to raise a complaint, how we investigate it and the timescales we follow. We aim to resolve every complaint within eight weeks.

If you are not satisfied with our final response, or eight weeks have passed since you complained, you may be able to take your complaint to the Legal Ombudsman at PO Box 6167, Slough, SL1 0EH, on 0300 555 0333, at enquiries@legalombudsman.org.uk or at www.legalombudsman.org.uk. Who is eligible, and the time limits that apply, are set out in our Complaints Policy.

If your concern is about our conduct rather than the standard of our service, you can report it to the SRA at www.sra.org.uk/consumers/problems.

Lawyerly Ltd, 3rd Floor, 45 Albemarle Street, London, W1S 4JL.

Email support@lawyerly.co. Telephone 0203 442 8479.