Letter before action
An invoice is overdue and the excuses have run out
We put the demand on a solicitor’s letterhead, add the interest and compensation the law allows and give the customer a clear reason to pay now rather than later.
Our debt recovery solicitors provide dedicated legal support to help you collect unpaid debts. From early interventions to formal legal action, we provide timely resolutions that protect your business’s cash flow and client relationships.
Book a complimentary consultation
A short call with one of our founders about your business and your legal priorities. We reply within one business day.
Most unpaid invoices don’t start as bad debts. They start as a late payment nobody chased properly, a dispute about the work that was never resolved, or a customer who has learned that waiting works. These are the ones we see most weeks at Lawyerly.
Letter before action
We put the demand on a solicitor’s letterhead, add the interest and compensation the law allows and give the customer a clear reason to pay now rather than later.
Disputed invoices
A disputed invoice is a dispute, not a debt. We look at the contract and the facts, tell you where you stand and separate what is owed from what is being argued about.
Payment plans
We agree a payment plan that is realistic, documented and enforceable, so you recover the money and keep the customer if that is what you want.
debt recovery solutions
Getting paid is a process, and the earlier it starts the cheaper it is. A well-timed letter recovers most debts. A clear contract prevents most of the rest. We help with both, and we tell you at each stage what the next step would cost, so you never spend more chasing a debt than the debt is worth.
When a customer stops paying, you already have a solicitor who knows your terms and can act the same day.
Book a complimentary consultation
A short call with one of our founders about your business and your legal priorities. We reply within one business day.
Acting quickly on late payments with reminders and a solicitor’s letter, applying the statutory interest and compensation you are entitled to, so prompt settlement is the easy option.
Where a customer disputes the invoice or cannot pay in one go, we negotiate directly with them and document the agreement, so you recover what is owed while keeping the relationship where you want it.
Letters before action and statutory demands that give the debtor a final chance to settle, plus the changes to your terms, invoicing and credit control that stop the problem recurring.
With Lawyerly, it stops being a worry, and becomes an advantage.
We pair you with one of our qualified solicitors whose expertise and experience fits your business.
Work with your legal professional through our online Client Hub. Wherever you are, whenever you need us.
Pay a monthly subscription or a fixed fee for one-off work. The price is always agreed before we start.
Our commercial solicitors have worked at top-tier law firms and global legal departments, the kind of senior legal team most SMEs can't justify building in-house.
Legal Service Director
Read profile
Legal Service Director
SRA No. 634623
Patricia is a corporate and commercial solicitor whose practice centres on mergers and acquisitions, early-stage investment rounds, particularly angel and pre-seed, and the commercial agreements that underpin high-growth businesses. She trained at DLA Piper and has since held a series of in-house counsel roles, advising FTSE 100 companies, public bodies and private clients.
As Legal Service Director at Lawyerly, Patricia leads service delivery for a client base weighted towards technology and AI. She takes founders and investors through funding rounds, structures acquisitions, and negotiates the subscription agreements, technology licences and partnership arrangements that scale-ups depend on. Her grounding in data protection, intellectual property and regulatory work means she can run every strand of a technology transaction, keeping it moving and the valuation intact.
Qualifications
LLB (Hons); LPC MSc in Law, Business and Management
Senior Commercial Solicitor
Read profile
Senior Commercial Solicitor
SRA No. 576972
James is a commercial and corporate solicitor whose practice centres on commercial contracts, technology and intellectual property, and disputes. He practised at Pinsent Masons and EY Law and in a series of in-house roles, leading SaaS and software licensing negotiations, due diligence on acquisitions, and commercial litigation on high-value matters with international parties.
As Commercial Solicitor at Lawyerly, James brings that range to growing businesses that want advice of that standard without the apparatus of a traditional firm. He negotiates and manages contracts, advises on technology and intellectual property, and helps clients head off the disputes that derail growth. His particular strength in contract management and technology law means he can tighten a company's commercial framework and reduce its legal risk as it scales.
Qualifications
LLB (Hons); LPC (Commendation)
Senior Commercial Solicitor
Read profile
Senior Commercial Solicitor
SRA No. 642591
Isabelle is a corporate and commercial solicitor with seven years' post-qualification experience across private practice and in-house roles.
She trained and qualified at Nelsons, where she advised owner-managed businesses, management teams and investors on share and asset sales, acquisitions and reorganisations. She was named the Law Society's Junior Lawyer of the Year in 2020. She then joined Shoosmiths, working on domestic and cross-border M&A, private equity and restructuring transactions.
Isabelle later moved in-house, first with a private lender and then with a large transport group. There she advised on technology and SaaS agreements, procurement, data protection, governance and finance matters.
At Lawyerly, Isabelle advises clients across commercial and corporate matters. She is known for clear, practical advice that weighs legal risk against the commercial objective.
Qualifications
LLB (Hons); LPC
Co-Founder and Director
Read profile
Co-Founder and Director
SRA No. 7808039
Jackie has spent twenty years working on how legal services reach the people and businesses that need them. Before co-founding Lawyerly she built and led one of Africa's largest alternative legal organisations, growing it to more than 300 people serving 100,000 clients, and her work there was recognised in legal services, technology, innovation and dispute resolution. She holds a PhD, awarded with distinction, and has been named among the top five women in legal technology.
At Lawyerly she is responsible for the firm's strategic direction. Her starting point has not changed in two decades: the law should work for the people who use it, rather than the other way round. That view shapes how Lawyerly is run, from how services are priced to how matters are staffed.
Qualifications
LLB; MPhil (Cum Laude); PhD (Top Achiever Award); Key Regulatory Compliance Certifications
Co-Founder
Read profile
Co-Founder
Willem co-founded Lawyerly after twenty years of running and advising businesses, most of which were spent as a client of law firms rather than a member of one. He had seen how legal advice tends to arrive: late, priced by the hour, and detached from the commercial decision that prompted it. Lawyerly grew out of a conviction that it could be done differently.
He read law and marketing at university and later completed MIT Sloan's executive programme in artificial intelligence and business strategy. His career before Lawyerly took in two advertising agencies, which he led through the industry's move to digital, several years in digital publishing, and a period in international development, working on programmes across South East Asia and Sub-Saharan Africa.
At Lawyerly he is responsible for growth and for the client experience, ensuring our clients receive the legal support they need.
Qualifications
BA (Law); Executive education in AI and business strategy; Marketing
Commercial Lawyer
Read profile
Commercial Lawyer
SRA No. 7821597
Monique is a commercial lawyer with more than twelve years' experience, most of it at a large alternative legal services provider. Her work has spanned mediation and dispute resolution, corporate governance, contract law and technology law, with particular depth in due diligence on acquisitions, employment law and intellectual property disputes.
At Lawyerly, Monique drafts, reviews and negotiates commercial agreements for UK clients, including services agreements, technology and SaaS contracts, confidentiality agreements and partnership agreements, and advises on transactional, contractual and regulatory matters. She also supports clients on employment, intellectual property, data protection and compliance, working alongside the firm's solicitors.
Qualifications
LLB; Business Risk Management; M&A Due Diligence
Commercial Lawyer
Read profile
Commercial Lawyer
Alexa is a commercial lawyer with more than six years' experience in commercial litigation and commercial practice, at firms specialising in corporate, commercial and dispute resolution work. Her work has spanned contract drafting, litigation, mediation and arbitration, with particular depth in commercial agreements and the management of disputes.
At Lawyerly, Alexa drafts, reviews and negotiates commercial agreements, including services and supplier agreements, shareholders' agreements, franchise agreements and settlement agreements, and advises on transactional, contractual and dispute-related matters, working alongside the firm's solicitors.
Qualifications
LLB; Corporate Law; Commercial and Contract Law; Intellectual Property Law
Co-Founder
Read profile
Co-Founder
SRA No. 7820379
Jan began his career in law before broadening into corporate strategy and technology. He holds a Master's in Corporate Law and an MBA, and later completed a Master's in Applied Data Science, driven by a conviction that the legal profession could do far more with the data it generates. That combination of legal, commercial, and analytical training has shaped a career spent rethinking how legal services are designed and delivered, with a particular focus on projects that use data and digital tools to improve legal processes.
As a director of Lawyerly, Jan is responsible for data and analytics, financial management and strategy, and brings legal grounding, commercial judgement and technical fluency to how the firm is run.
Qualifications
LLB; LLM; MBA; MSc
Answers to the questions we hear most often, on how the subscription works, what it covers and how we charge.
Solicitor’s letters and reminders for overdue invoices, calculation and demand of statutory interest and compensation, negotiation of settlements and payment plans, letters before action and statutory demands, and advice on your terms and credit control so late payment becomes rarer. Our work is pre-action: if a debt has to go to court we tell you what that involves and what it would cost, and help you decide whether it is worth it.
Yes. Debt recovery support is included in our subscription plans, so chasing an overdue invoice does not cost you extra. If you are not a subscriber, we work on a fixed fee agreed in advance, and we will tell you up front whether the debt justifies the cost of pursuing it.
Yes. For business-to-business debts the Late Payment of Commercial Debts (Interest) Act lets you charge statutory interest at 8% above the Bank of England base rate, plus fixed compensation of £40, £70 or £100 per invoice depending on its size, unless your contract sets its own late payment terms. Many businesses never claim it. Putting it on the first letter changes how seriously the demand is taken.
Sooner than most people do. Once an invoice is more than a couple of weeks past due and your own reminder has been ignored, a solicitor’s letter costs little and recovers a large share of debts on its own. The longer a debt runs, the more likely the customer has other creditors ahead of you or has stopped trading.
A formal letter setting out the debt, the interest, the deadline to pay and what happens if they do not. For business debts it is the last step before a court claim, and the courts expect to see one. It works because it is specific, it is on solicitor’s letterhead and it makes the cost of ignoring you plain. Most debtors pay or engage at this point.
Not if it is done well, and it is a fair thing to worry about. Tone matters, which is why the first letter is drafted to be firm and professional rather than aggressive. Where you want to keep trading with the customer, we say so and shape the approach around it. A customer who does not pay is not much of a relationship anyway.
A payment problem rarely arrives alone. These are the services our debt recovery clients use most.
Strategy, cost control and coordination when a matter goes to court: we brief and instruct the litigation firm, hold their budget to account and stay alongside you.
ExploreFranchise agreements, disclosure documents and manual reviews for franchisors and franchisees, at every stage of building or joining a network.
ExploreUK GDPR compliance built around how the business actually operates, from the first privacy notice to the handling of a breach.
ExploreLearn how our services can benefit you by scheduling a call with one of our team members.
Book a complimentary consultation
A short call with one of our founders about your business and your legal priorities. We reply within one business day.
Willem van der Merwe
Co-Founder
Read profile
Co-Founder
Willem co-founded Lawyerly after twenty years of running and advising businesses, most of which were spent as a client of law firms rather than a member of one. He had seen how legal advice tends to arrive: late, priced by the hour, and detached from the commercial decision that prompted it. Lawyerly grew out of a conviction that it could be done differently.
He read law and marketing at university and later completed MIT Sloan's executive programme in artificial intelligence and business strategy. His career before Lawyerly took in two advertising agencies, which he led through the industry's move to digital, several years in digital publishing, and a period in international development, working on programmes across South East Asia and Sub-Saharan Africa.
At Lawyerly he is responsible for growth and for the client experience, ensuring our clients receive the legal support they need.
Qualifications
BA (Law); Executive education in AI and business strategy; Marketing